Meet the Team

Our Team…

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Beth Aschenbrenner – President/CEO

As President and CEO of Country World Productions, Inc. and U.S. Captioning Company, as a St. Norbert Alumna Beth is honored that her Woman-Owned Business supports communication to millions of people that rely on closed captions across the country every day. Whether you are working out at the gym, at a busy airport, learning to read, a non-native speaker or a person with hearing loss, Beth realizes how essential closed captioning is to receiving vital information and for staying connected within society.

Beth feels passionately about helping others, and keeping high standards is a priority. She enjoys working closely with her team and is pleased with the caliber of dedication and professionalism our captioners commit to the industry. Beth and her staff appreciate all the captioners across the country that work diligently to keep U.S. Captioning a reliable resource for all of the viewers.

Outside of work, Beth enjoys gardening, photography and traveling; particularly to historical landmarks. She cherishes time with her family and pets and is looking forward to playing with grandchildren someday. Beth has a minor obsession with chocolate and is known to have a stash hidden for times to indulge.

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Kathy Fronsee – Vice President of Operations

Kathy’s official title is Vice President of Operations, but that doesn’t come close to summing up all she brings to this company. A graduate from the University of Wisconsin – Madison she has been with the company for over 20 years and started with Country World Productions in 1995; then aided in the launch of the U.S. Captioning Company division in 1999. Kathy is responsible for the fiscal well-being of the company. She enjoys working in this fast-paced industry with a broad range of captioner and client personalities. Her sense of humor and kind nature make her a joy to know. Kathy is looking forward to witnessing the ever-changing advances in technology that this industry will be offering. Kathy enjoys vacations to anywhere, loves to swim in her pool, and spending time with family.

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Jennifer Reinke – Director of Real-time Captioning Division

If you have ever used U.S. Captioning Company for Real-time captioning, then you definitely know who Jennifer Reinke is! She is the heart and soul of our Real-time captioning division and has been for over 13 years. Knowing that what we do not only provides help to a person in need it can actually save lives is what Jennifer finds most fulfilling about working here and her outgoing personality makes it easy for her to get to know all of our clients and captioners across the country.

When she’s not at work, Jennifer loves camping and being outdoors with her family and her two dogs. Especially gardening, shopping, remodeling the house and trying to beat her two girls in Fitbit steps!

Steve Lindstrum – Sales Director

Steve brings a personable, friendly approach to the company as the Director of Sales at U.S.Captioning Company. Utilizing his Economics degree from Marquette University, Steve oversees all sales and ensures that all of our clients are well taken care of. From competitive pricing, immediate response to customer needs, to working out the final details of a contract, he enjoys the challenging industry and thrives on being instrumental in finding solutions for any captioning application.

Away from work, Steve loves to spend time outdoors, especially if it involves hunting, fishing, and camping. He and his wife also enjoy entertaining friends and watching movies together. He’s always had a dream of getting paid for test driving expensive sports cars, however, that hasn’t happened as of yet!

 

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Ralph Aschenbrenner – Business Development Director

As the Business Development Director at U.S. Captioning, Ralph has developed great rapport with clients and vendors alike. His attention to detail makes contract renewals a worry-free part of doing business. Ralph also works in the forefront of our Research & Development department, consulting with the team to help steer the company in a progressive direction. With over 30 years of experience in business management & development, Ralph is happy offering a supportive role to Beth. He says, “My daily satisfaction is knowing that my efforts actually makes a positive contribution in the realm of many people’s lives. I may not know their names or where they live, but I know that in a small way, they may benefit from my efforts.”

Away from the office, Ralph is passionate about hunting, he loves to watch a good Alaskan adventure show and can always be found on a summer’s night enjoying a local Stock Car race.

 

Dena Holtz – Quality Assurance Post production/Offline Captioning Division, Social Media Manager

In college, Dena could mostly be found in the Theatre wing of University of Wisconsin-Green Bay devoting her time and energy to the art of storytelling. She also studied at the American Academy of Dramatic Arts in Los Angeles.

With over 15 years of experience in Theatre and Television production, Dena is passionate about quality. If you are relying on closed captions, she will make sure what you are reading is as close to accurate as humanly possible. Thanks to her job, [inaudible]s are Dena’s favorite thing to conquer and considers herself pretty darn good at being able to discern what people are saying when they mumble. She also manages the company’s social media division; you can follow us on Twitter @USCaptioning and like us on Facebook

When not at work, she enjoys hanging out with family/friends, reading, binge watching on Netflix, spending time with her rescue cat, Bubsy, going to the gym and working on her career as a professional car singer.

 

 

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Haley Graves – Scheduling/Quality Assurance Real-time Division

Haley, an adventurous foodie at heart, graduated from the hallowed halls of St. Norbert College with a double major in Communications and English. Which makes her perfect for the demanding role of Quality Assurance and Scheduling. Haley is an integral part in ensuring that each captioner maintains the high quality standards the FCC mandates. Haley provides our captioners with detailed feedback for further improvement, by giving our captioners one-on-one assessments. She is also a key factor in helping find captioners for stations that call in for emergency coverage and maintaining daily schedule requests.

Outside of work, Haley can be found curling up with a good book or going for a run.

 

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Michelle Lindstrum – HR Recruiting

Michelle is our dedicated HR Recruiting Manager. She works with people who are new to the captioning field and want to join our team of broadcast captioners and transcriptionists. She loves teaching people about the different equipment and software that they will need to become a captioner, and works with them through the quality assessment and hiring processes.

She went to college on a golf caddy scholarship and graduated from the University of Wisconsin-Madison in 2006. In her spare time, Michelle loves to binge-watch anything on Netflix with her husband. She also loves to read, bake, and wear sweatpants any chance she can get.

 

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Nathan Riemer – Post Production Coordinator/Timecoder

Nathan is an integral part in our Offline/Post production department. As one of our Timecoders it’s Nathan’s keen eye and sense of timing that our clients rely on.

A Digital Media Technology graduate from Northeast Wisconsin Technical College, Nathan is thankful he not only has a position that is helping millions of people but he considers this a career and not just another job.

Outside of work, Nathan enjoys working with his brother-in-law producing an entertainment segment for a local news station and spending time with his wife and kids.

 

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Mollica Marlier – Quality Assurance Adviser Real-time Division

The minute Mollica walked out of the interview with U.S. Captioning Company, she thought to herself, “I want this job.” And as luck would have it, the feeling was mutual. A graduate from University of Wisconsin-Green Bay with a B.A. in English and Communications, Mollica enjoys the challenge and chance to make a difference in the Real-time Quality Assurance department. “For me, this job is a great combination of grammar, technology, and helping others by ensuring viewers are receiving accessible, quality captions.”

Mollica has been offered many opportunities including the chance to train in Audio description which helps visually impaired viewers enjoy a program’s content as well as learn other roles in the company such as working in Real-time scheduling and customer service.

When not working, Mollica is chasing after her 2-year-old son, trying to catch up on various T.V. series with her husband, reading, and most recently, learning to crochet…the last of which would be going better if she could learn to turn corners.

 

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Trina Olson – Quality Assurance Real-time Division

Trina is committed to excellence through her position as Real-time Quality Assurance. Through concise editing, she helps to ensure the work of our captioners are accurate and supplies superior customer service for our clients. A large part of her role is communication with those who provide the captioning and the clients who request it. This includes collecting and matching videos and scripts for quality control purposes. Trina also assists with scheduling captioning and works to troubleshoot any issues that may arise. Her main objective is to help the company maintain high closed captioning standards for those who rely on its service.

She studied English and writing at the University of Wisconsin-Stevens Point and graduated with a Bachelor’s degree. Trina was able to utilize these skills while working as a copy editor for a national newspaper organization. Her background as a professional editor and years of customer service experience help contribute to her success.

Trina currently lives in Green Bay, Wisconsin, with her partner and two cats, Leon and Ollie. In her free time she enjoys biking on local trails, camping at state parks, and reading novels.

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Kaelin O’Reilly – Real Time Quality Assurance

A graduate with a B.A. in English from St. Norbert College, Kaelin is an important component in our Real Time Quality Assurance department. She believes quality is essential to ensure that viewers with hearing loss have access to accurate and timely information within T.V. productions.

Kaelin is using her passion for grammar and detail by learning to become a voice writer and instructor so that she can provide backup captioning in addition to helping motivate other students who have a desire to learn voice writing as well.

Outside of work, Kaelin can be found with a book in her hand as she loves to read…a LOT. She also loves trying new restaurants, traveling, wine tastings, watching and creating YouTube videos (about books and reading) and cuddling with her dog, a Scottie named Vincent. After four years of living in Florida, she is happy to be back in her hometown near family and friends.

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Don Stauber – Sponsorship Sales

Heading up our Chicago location for County World Productions is Don Stauber, who has been in television media sales since 1972 and with Country World Productions since 2006. An avid Green Bay Packers fan located in Chicago territory, Don has worked in local sales for WFLD, WGN, and WLS, as well as national sales like Fox Sports Net and Telerep.  Don states, “After years of highly competitive media sales, it is very satisfying to be instrumental in selling Closed Caption Sponsorships that are supplying a valuable service to the viewers.”

 

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Alan Schlossberg – Senior Vice President of Marketing

Alan is our Senior Vice President of Marketing for Country World Marketing.

He facilitates closed captioning sponsorship sales and development opportunities for the company. With over 25 years’ experience in media buying and planning operations and 15 years of radio, television and syndication sales, his extensive knowledge of the industry is unparalleled.

Alan has worked for and facilitated local and national sales for Petry Television, Westinghouse Broadcasting, Castle Mountain Group, and Kelly, Scott, Madison.

Alan notes how his consciousness for people with hearing loss has grown. “When I became involved with Country World and U.S. Captioning Company, I was modestly aware of deafness and hearing loss only to the extent that it affected me. Because, what I am doing really can and does make a positive contribution to people’s lives.