On March 16th, 2015, the FCC-enacted rules governing closed captioning quality went into effect. This comprehensive ruling includes standards for closed captioning and best practices for closed captioning vendors, TV Stations, and captioners.
U.S. Captioning Company complies with Section 79.1(k) (2) for Real-time captioning vendors and 79.1.(k)(4) for Offline (Prerecorded) captioning vendors. To see our compliance certification for Real-time captioning, please click here. To see our compliance certification for Offline/Post production captioning, please click here.
We take quality seriously, our highly educated quality assurance team performs ongoing evaluations of each and every captioner; since our founding in 1999, we have always held all of our captioners to a verbatim accuracy standard and continue to do so. Our Real-time division only employs captioners that meet our quality standards. Our Offline/Post production division has a multiple-step quality assurance process that focuses on the four areas of quality outlined by the FCC: accuracy, synchronicity, completeness, and placement.
Click here to visit the FCC page about closed captioning on television.
For more about the FCC’s rules on internet captioning, click here.
The FCC’s declaratory ruling on closed captioning quality can be found here.